terms & conditions

BY FREEWAY E-KART

By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers herein as amended when required. By purchasing a service advertised on this website and/or by completing the registration process to become a member of The Freeway Karting, you agree to be bound by these Terms and Conditions. Freeway Karting may amend these Terms and Conditions when required and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by those amended Terms and Conditions.

MINIMUM AGE & HEIGHT REQUIREMENTS

  • The individual must be at least 13 years old and have a minimum height of 140 cm.
  • The individual must agree to sign an Indemnity Form upon registration.
  • Proof of age may be required if there is any doubt.
  • If you need to bring someone else’s child (for 13-17 years old) then you must be prepared to at “in loco parentis” (in place of a parent) and make all decisions as to the suitability of the activity for the child.

DRESS CODE

  • The individual is strongly advised to wear comfortable attire, pants, shorts, bermudas or any proper sports attire.
  • All ladies are not advised to wear loose clothing such as long dresses or mini skirts.
  • All ladies must tie up their hair when donning the equipment.
  • Driver(s) must wear covered shoes. Sports shoes are highly recommended. (Strictly no sandals, flippers, or Crocs, which may pose injury risks).
  • Safety helmets are provided by Freeway Karting. Optionally, you may also bring your own helmets and/or balaclavas as long as they are full-faced.

HEALTH
The individual must declare to/notify management prior to driving if they have any pre-existing health conditions such as:

  • Motion sickness
  • Heart conditions
  • Physical limitations
  • Pregnancy. Pregnant women are prohibited from participating.

The individual must be physically fit and in good mental health that is up to the standard required for driving.

ZERO ALCOHOL TOLERANCE

The Freeway Karting operates with a strict NO alcohol and drug use policy.

If we have doubt as to any individual’s ability to drive or believe that they may be under the influence of either alcohol or drugs, we reserve the full right to disallow that person from driving.

Please note that we will not refund or waive any fees paid or owed in the event that we disqualify a driver for the above reasons.

SAFETY

  • The individual will wear helmet and safety equipment provided and are advised to wear gloves. However, if they do not, they will do so at their own risk.
  • The safety briefing is mandatory and must be attended before the session(s) start.
  • All participant(s) are to obey the marshals’ instructions – their decision is final.
  • No BUMPING. It is considered a dangerous action.
  • Refrain from getting in/out of a kart unless being told to do so by a marshal.
  • No aggressive behaviour, including bad language, may be directed at other(s) – Freeway Karting staff or customers. If an individual does not abide by this, they shall be escorted out from the premises immediately without tolerance.
  • Spectators and visitors must not enter or attempt to enter into the track without permission unless invited to do so by a marshal. All safety measurements displayed at the venue must be complied with at all times.
  • Assume a walking pace when coming into the pitlands.
  • Obey all lights and flags.

ARRIVAL TIME
Drivers are required to arrive at least 15 minutes before the reserved time slot stated upon registration.

Late arrivals shall NOT be permitted to enter their session(s). Failure to arrive before the given time slot will result in cancellation, and you will not be entitled to a refund or postponement.

PAYMENTS AND REFUND POLICY – (INDIVIDUALS)
All payments must be completed over the counter before session(s) start, and all paid admissions are non-refundable.

Payment methods include cashless Debit Card/Credit Card or E-Wallet.

ONLINE BOOKING
Full payment is payable online at the time of booking.

Outstanding balances must be paid in full prior to the commencement of sessions/events.

CANCELLED GROUP/CORPORATE BOOKINGS
Any enquiries/cancellations must be notified in writing addressed to freewayekart608@gmail.com at least 3 to 5 days prior to the booking date.

If your circumstances change and you must cancel your reservation at least one (1) month prior to the booking date, you will receive a full refund, minus a 10% administration fee. Cancellations made less than one (1) month from the booking date will not be eligible for a refund, which is equivalent to the deposit placed upon confirmation.

OTHER INFORMATION
We reserve the right to refuse or reject customers or events on a case-to-case basis. Due to the dynamic of racing, session(s) can be delayed due to many varied reasons. Every effort will be made to ensure your session(s) start on time.

Coming Soon